If we made a mistake on your order simply call us at
1-866-337-9888 or
info@boltdepot.com,
and we will fix any problem immediately.
Can I return items?
Yes. Our customer satisfaction policy is simple: If for any reason you are not
completely satisfied with your purchase, simply return it for exchange, replacement, or refund.
For more details, see our
satisfaction guarantee
How do I return items?
To return items please include your:
- Name
- Order number (if possible)
- Phone number (in case we need to contact you)
- Note indicating if you are returning for credit or replacement
Ship the items you are returning to:
Attn: Returns
Bolt Depot
100 Research Road
Hingham, MA 02043
Is there a restocking fee?
No. In fact, if you return your entire order we will refund the entire amount
including the original shipping.
How long after the purchase can I return items?
There is no time limit.
Do I have to return full boxes?
No. You can return individual pieces for partial credit.
When will I get my refund?
Returns are typically processed within 1-2 business days of being received. Once we
issue the credit it may take up to a full billing cycle to appear on your credit
card statement depending upon the card.