Bolt Depot respects the privacy of its users. It is our promise that:
- We do not collect any personal information unless you specifically give it to us.
- We never engage in the selling of our customer list.
- We only send information to customers who specifically request it.
What information do you collect?
Site usage statistics
Bolt Depot uses Google gtag.js and Bing UET to gather anonymous data about how our site
is used. When you visit a page, statistical information, such as what page is being visited
and the browser being used, is sent to Google and Bing.
your shopping cart. Cookies are short text files stored on your computer or device.
These files contain no personally identifiable information.
Bolt Depot records and stores your personal information when it is entered in the
checkout or when you create an account.
Bolt Depot keeps a copy of emails sent to us as well as all comments submitted through
our web contact form.
What is this information used for?
Personal information, such as your name and address, is used to fulfill your order.
Your phone number or email address may be used to contact you regarding your order.
Your phone number will not be used for any other purpose.
Additionally your email address, if provided, is used to send your order confirmation
and tracking information.
If you specifically request it, you will receive an email invite from a third party
website to review Bolt Depot. In this case, we provide the third party site with
your name, email address and order number for the site to recognize you as a
Required record keeping
Like all businesses, Bolt Depot is required by law to maintain a copy of your order
information for record keeping.
Site usage statistics, ordering trends and comments from users are used to improve
the website as well as for planning new product lines.
Who can see my information?
Saved credit card data
Saving credit card data on boltdepot.com is optional. Your saved credit card data is
securely encrypted and cannot be seen or used by anyone else, including Bolt Depot employees.
As a consequence, Bolt Depot customer service cannot place orders using your saved
Bolt Depot can view your personal information (except your credit card data), order
history, and any email communication. This information is used only for fulfilling
orders and providing customer service.
Bolt Depot suppliers
On occasion, we do not have enough inventory on hand to fill an order. In these cases
we may send part or all of the order directly to you from a supplier. This is
known as a "Drop Ship".
The supplier is given only the information they need to fulfill your order -- specifically,
your name, shipping address and the items to be shipped.
Our suppliers may not use this data for any other purpose.
If you specifically choose to receive an invitation to review Bolt Depot after
checkout, a third party site (either ResellerRatings or TrustPilot) will be
given your name, email address and order number. This information will be used to
verify that you have made a purchase from us.
These sites do not share this information with anyone else, and do not use the
information for any other purpose (such as promotions).
Government (upon valid warrant or demand)
Upon receiving a valid warrant or demand from the government for information, Bolt
Depot will provide the minimum information necessary to comply with the request.
How does Bolt Depot secure my data?
Bolt Depot is extremely serious about protecting your data.
See Our Security Page for more information.