Bolt Depot
Email: info@boltdepot.com
Toll Free: 1-866-337-9888
HomeAbout UsProduct CatalogCustomer ServiceFastener Information
 
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

Shopping is safe at Bolt Depot. [more]

Fastener Resources

Don't miss our complete list of Charts and Tables with useful fastener information.

Printable Fastener Tools

Also make sure to try our free Printable Fastener Tools.


Bolt Depot, Inc. BBB Business Review
PayPal  VISA  Master Card
American Express  Discover
UPS

Shipping Information

How much will shipping cost?

Displaying the shipping cost for your order

  1. Add the items you wish to purchase in your shopping cart (see How to add items to your cart on our How to Shop page).
  2. When you are finished click on the ‘Calculate Shipping ’ located next to the cart display in the upper right hand corner of the screen.
  3. This will bring up the shipping calculator window which will prompt you for the information we need to calculate your orders shipping cost. When you have entered the information click calculate to display the shipping cost.

How shipping cost is determined

Bolt Depot charges standard UPS shipping rates. Ground shipping within the 48 contiguous US states is never more than $100. Our system calculates the weight of your order and uses your zip code to get a shipping cost directly from UPS. UPS charges in 1lb increments with a minimum of 1lb.

Some small orders qualify for economy shipping. If your order qualifies the economy rate will be displayed when you calculate shipping, and in the checkout.

How long will shipping take?

Order processing time

  • Next Day Air, 2 Day Air, and 3 Day Select orders, with the exclusion of products specifically marked as “not always in stock”, are guaranteed to be shipped the same day if placed before 2:00pm (Eastern Time)
    (Note: Bolt Depot ships Mon. - Fri.).
  • Ground and Economy orders are also usually shipped the same day if placed before 2:00pm (EST).
  • A few products are specifically marked in our catalog as "not always in stock". Orders with these items will be shipped within 5 business days but are not guaranteed to ship the same day, regardless of the shipping method chosen.

Out of stock items

  • Next Day Air, 2 Day Air, and 3 Day Select - Items are shipped from another warehouse if out of stock at our main warehouse (with the exclusion of products specifically marked as “not always in stock”). In the event that all warehouses are out of stock you will be notified promptly by telephone or e-mail.
  • Ground items can usually be obtained in 1-3 business days if out of stock. In the event that this is not possible you will be notified promptly by telephone or e-mail.
  • Orders with items that are specifically marked as “not always in stock” will be shipped within 5 business days but are not guaranteed to ship the same day, regardless of the shipping method chosen.
  • If an order contains both in stock and out of stock items, in stock items can be shipped immediately at customer request. However, an additional shipping charge will apply.

Transit times

  • Note: Bolt Depot ships Mon. - Fri.
  • Next Day Air orders will arrive the next business day (Time of delivery depends upon location). See UPS for more information.
  • 2 Day orders will arrive on the second business day (by 6:00pm). See UPS for more information.
  • 3 Day Select orders will arrive on the third business day (by 6:00pm). See UPS for more information.
  • Ground orders the map below shows estimated transit times, but time in transit will vary.
  • Economy Usually 3-7 business days.


[enlarge]

Days UPS considers business days

UPS considers business days to be Monday through Friday except the following holidays:

  • New Year’s Eve*
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving Day*
  • Christmas Day

*Delivery of Air Packages only.

Note: Economy orders may be delivered on a Saturday.

What methods of shipping are available?

Bolt Depot offers the following shipping options:

  • UPS Next Day Air (Saturday Delivery available)
  • UPS 2 Day
  • UPS 3 Day Select
  • UPS Ground
  • Economy (typically ships USPS, occasionally UPS)
  • Ground (where UPS ground would be over $100, may be sent UPS, common carrier, or both)

Other carriers

We do not currently ship using any other carriers.

Can I ship to an APO or FPO address?

Shipping to APO and FPO Addresses

We can ship to military APO and FPO addresses. However, these orders need to be placed over the phone. Please call us toll free at 1-866-337-9888 or 1-781-337-9888 to place your order.

Are there restrictions on where I can have an order sent?

Shipping to P.O. Boxes

We do not currently ship to PO Boxes.

Shipping to Alaska and Hawaii

UPS does not offer 3 Day Select service to Alaska and Hawaii.

International shipping

We do not currently ship outside the U.S.


If you have any further questions please e-mail us
at Customer-Service@BoltDepot.com
or call us
toll free at 1-866-337-9888

 

Copyright © 2000-2014 Bolt Depot, Inc.
www.boltdepot.com • info@boltdepot.com • Toll free: 1-866-337-9888