Testimonials

Thank you

I really appreciate your web page. I have looked all through the web looking for good reference material on fasteners, bolts, etc. Your web page is fantastic!

Service

Hi; Just wanted to say thanks for the excellent service and website you provide. Everything was effortless and of true value for those of us who only need the occasional "one of" items. Look forward to doing business in the future.

Great Service!

I am really impressed with your service, selection, & shipping. I went to an orange colored "Big Box" store and they did not have your quality of selections. I ordered what I needed with you yesterday and received my products today. You guys are great and I will shop with you again.

Great products,service and price

by mistake I went to ********* and picked up bolts for my deck and paid 40% more than you guys. If I planned it right the savings would have paid for all the beer my friends could drink for this project!

Your website is the best!

Your website is the best! Best selection, easy to search for items, and great prices.

Feedback for Bolt Depot

In the past few months, we have purchased a number of stainless steel hardware pieces for putting together our parrot's perches. We have been and are very pleased with quality of products, shipping costs, shipping time and the great customer service. Just thought you should know we are very happy with Bolt Depot and recommend your site to anyone looking for quality hardware at a decent price.

Outstanding service

I just placed my first order for some very difficult to find, oval head - brass wood screws. I do a lot of ordering of materials and tools over the Internet and I have to say that your selection of fasteners is incredible, your web site is very easy to use and your shipping was the fastest I have ever seen. Thank you for your outstanding service

Website

It is not very often that I have came across a website as comprehensive and well laid out as yours. This site is extremely easy to navigate, order and get usefull information plus the benefit of being able to order small quantities is a super plus to you. Your Webmaster is to be congratulated on a job extremely well done.
Thank you from a very satisfied customer,

My Compliments

Aside from the range of product and competitive pricing, excellent and very good respectively, the clarity of of your web-site and it's ease of use are appreciated. The graphics and instructions are clean, clear and simple. Also, there are no down-load-time wasting jingles, animations or nonsense to aggravate and frustrate. Thank you.

Awesome Service

You guys provide an AWESOME service. Ordering is easy and your shipping is faster than lightening. Thank you for servicing the hobbyist. I am restoring an old Honda TL motorcycle. Everthing on it is metric. You guys have everything I need.

Best Web Site I have seen in long time

Your web site is the cleanest and best performing I have visited in a long time. I am on the web most of the day researching purchases and maintaining about 7 web sites. Your illustration are a big help. I found you through Google while trying to find replacement part for old Porter Cable router.

Positive Feedback

Just wanted to let you know how pleased I am with your selection and service. I have placed several small orders over the last year and have always received exactly what I ordered with a short delivery time. Your selection is awesome. The quality of your chrome fasteners are second to none. I have your site listed in my "Favorites" for quick look-up and ordering. I have recommended you to several others and will definitely be a return customer again and again. Thanks for the great service you provide. That is something that is hard to find these days and I really do appreciate your efforts.

Thanks

Just wanted you to know that I am a very small business but when I place an order I am treated like I am bigtime. Thanks for always being so prompt..

Outstanding Service

Just to let you know I received my assorted screws order today. It was a pleasure doing business on-line with Bolt Depot. A TOP-SHELF experience. Your web site was very easy to navigate, while putting together my order. Your check-out was flawless and your shipping was fast!
Thank you for taking the time to put this order together so quickly. I like the fact I was able to order only small quantities of each item.
I will highly recommend Bolt Depot to others in need of hardware supplies and look forward to doing business with you in the future.

Your fantastic website!!

Thank you, thank you, thank you!!! I came upon your website while looking for something related to my job but found, instead, a wonderful site that has taught this beginning-home-improver so many things that I previously didn't know. This website even showed me products that I didn't even know existed!! When it comes time for me to buy products for my home improvement projects, Bolt Depot will get ALL my fastener business!!! Thank you!

Your web site

What a bloody fantastic site! Thank you, readable, understandable, and very informative.

Order Satisfaction

Thank you so much for the way you handled my order problem. I know people make mistakes and your customer service handled my situation with the best of effort. It's good to see a company that "CARES" about the customer the way you did. I could not have been treated any better and your responses were quick. Thanks again...

Only source I found

Repairing an old Wizard riding lawn mower,I needed two lag screws for a specialized battery box whose original screws had rusted out. After two trips to big stores and many calls, I finally searched the net and found you. You are the only source I found for 1/4" x 8 inch long lag screws. Great Job. Now listed in my favorite list.

Service

I want to let you know how impressed I was last week after making an order. I made a very small order of 12 bolts and 4 nuts. The bolts were of high strength steel and the nuts(by accident)stainless. That afternoon I received a call from your company ( I wish I had taken his name) letting me know that the nuts were not of the same quality as the bolts, and was that what I intended. It was not and I changed the order. I was so stunned by the call I didn't even get a chance to tell them how impressed I was, nor to thank them appropriately.

I don't expect that kind of service anymore...seems that nobody cares about exceptional service. Particularly on such a small order. I don't know if your entire company performs this well or I just got the right guy on the right day. Well let me tell you this, I have shared my experience with at least 10 different people so far, most of whom I know will need hardware and I have added you to my favorite list.

I received my order Friday and the bolts were just what I needed. You can be sure that I will use you again in the future. Please tell whoever called me,

Thank You!....tom

Excellent Service

Sir,

It is rare for me to write and praise an organisation. However, I am simply stunned at the following:

1. The size and range of your inventory.

2. That you are prepared to sell in quantities of 1 to 1,000.

3. The simplicity of the ordering process.

4. The speed of delivery.

5. The attention to detail, even down to the detailed labelling of individual bags of screws.

My overall impression is that of an extraordinarily well-run business destined for long-lived success. Oh, and thank you very much!

Yours sincerely,

INCREDIBLE!

Sirs:

I have been looking for seven years for an on-line fastener supplier that actually listens to the customer, delivers on promises made, ships product quickly at a reasonable cost, and is accessible by phone. I was astonished when my order arrived in three days. I became delirious with joy that you had actually lived up to the billing on your site. So delirious, in fact, that I ran out the front door and danced in the yard. All was quite joyfull until I realized that I was NAKED! Just as soon as the little lady bails me out of jail, I am putting in another order! Well done!

Excellent Selection, Great Prices, Exceptional Customer Service

I believe Bolt Depot is as close to perfect as any store can get. I was in the process of making a mounting bracket for a projector and I needed 4mm x .7 x 50mm bolts. I checked Home Depot and Lowes with no success. I found exactly what I needed at Bolt Depot - hard to find hardware that is both high quality and low cost.

I think that customer service is at least as important as quality and price. Usually, a company can only provide one or maybe two of the three (service, quality, price), so when I received bolts that were the wrong size I was not expecting the service I received. A live, friendly person answered the phone and took care of the problem within a minute or two. My total order was only $4.20 and I was treated like I spent thousands.

Thank you for the great shopping experience,